Background checks, continuous criminal monitoring, visitor management, & volunteer management for every person who enters your organization.

Bchex is a PBSA-accredited safety company for organizations and individuals, founded in 1995 as Background Investigation Bureau (BIB) and headquartered in Huntersville, North Carolina. It provides background check services, including employment and personal background checks, plus continuous criminal monitoring (Chex365), volunteer management (SecureVolunteer), visitor management (ChexPass), occupational health screening, and background check review support (Insight+), serving more than 2,000 school districts, nonprofits, healthcare systems, and businesses across the United States, as well as individuals. Bchex has completed more than 40 million screening transactions, is SOC 2 Type 2 audited, and is FCRA compliant.

Yes. Bchex began in 1995 as Background Investigation Bureau, known as BIB, which is why its website is bib.com. Under the Bchex name, the company offers background checks and the rest of the Bchex Safety Ecosystem, from continuous criminal monitoring to visitor and volunteer management.

The Bchex Safety Ecosystem is Bchex’s family of safety products that cover every person who enters an organization: background checks before the hire, Chex365 continuous monitoring after it, SecureVolunteer for volunteer programs, ChexPass for visitors at the front door, occupational health for drug testing and physicals, and Insight+ for reviewing results. The products work on their own or together, from one company, with one support team.

Bchex runs employment background checks for every role, from criminal records searches and identity verification to employment and education verification, driving records, drug screening, fingerprinting, I-9 and E-Verify, reference checks, credit checks, and social media screening. See employment background checks for what each package includes, turnaround times, and pricing.

Yes. Bchex is accredited by the Professional Background Screening Association (PBSA) and is a founding member of the association, its platform is SOC 2 Type 2 audited, and its background checks comply with the Fair Credit Reporting Act (FCRA), including built-in adverse action tools and the candidate’s right to dispute inaccurate information. Bchex is also the exclusive background screening partner of the National Recreation and Park Association (NRPA). US-based support answers in under two minutes.

Customers rate Bchex 4.7 out of 5 on G2, from 90+ reviews, and 5 out of 5 on the SHRM Vendor Directory, from 160+ reviews. Schools, healthcare systems, and small businesses point to fast turnaround, accurate reports, and reaching a live person on the phone. Read the reviews on G2 and the SHRM Vendor Directory.

Chex365 is Bchex’s continuous criminal monitoring service. After the initial background check, it watches public criminal records and real-time criminal justice feeds for everyone on your roster and alerts you by text or email when a new arrest, charge, or conviction appears. Sex offender registry monitoring across all 50 states can be added for pennies per employee. People can be enrolled by CSV upload, manual entry, or ID scan, and Chex365 runs on its own or inside your existing HR workflow.

ChexPass is Bchex’s visitor management system. It screens and badges visitors at the door with pre-arrival check-in, instant identity verification, kiosk mode, badge printing, and real-time alerts to staff or security by text or email. ChexPass requires no special hardware and can be set up in minutes, which makes it a fit for schools, healthcare facilities, nonprofits, and offices that need to know who is in the building.

SecureVolunteer is Bchex’s volunteer management system. It handles volunteer registration, volunteer background checks, scheduling, hours tracking, renewals, and clearance tracking in one place, with volunteer self-pay and an applicant portal built in. The current version meets WCAG Level AA accessibility standards and can be used in more than 30 languages. SecureVolunteer is used by more than 2,000 nonprofits, churches and other faith-based organizations, and school districts.

Insight+ is Bchex’s background check review product. It applies an employer’s hiring criteria the same way on every report, clears routine results automatically, and flags only the reports that need a human decision. Through AVA, applicants can add context to a record, such as their own account of what happened and evidence of change, so reviewers see the full story. People make the hiring decisions; Insight+ organizes the information behind them.

Yes. Bchex integrates with 100+ applicant tracking and HR systems, including Workday, iCIMS, Greenhouse, Lever, SmartRecruiters, UKG, Oracle Recruiting, SAP SuccessFactors, Jobvite, Bullhorn, and Frontline Education, so you can order background checks, track results, and manage adjudication from the tools you already use. Most connections are set up in days, not months.

The Bchex Triple Guarantee is three promises that come with every Bchex background check. Satisfaction guarantee: if you are not satisfied, you do not pay. Rapid delivery guarantee: 85% of checks are done within 24 hours, and if a qualifying order runs late, the report is free. Best price guarantee: if you find the same qualifying U.S. background check service for less, Bchex will match the price. Full terms and qualifying conditions are published on the guarantee terms page.